The Black Girl Plug

Terms & Conditions

T&Cs

 

Shipping Policy

 

Processing:

  • Orders takes around 1-5 working days to be processed & prepared. 

Shipping:

  • I send UK orders via 2nd class standard this can take 5-10 working days (MAX!) however is usually 1-3 working days. 
  • I send International orders via Royal Mail international standard which can take up to 5-15 working days however, they usually deliver to most countries within 5 working days.
  • 1st class shipping is available at an extra £2. 

Please understand that during peak times (sales& periods leading up to big events) orders may take 1-7 working days longer to process. Due to me SHEO: @storm_henry packing every order myself. 

Also understand that by ordering from my website you are agreeing to these terms. 

Refunds Policy:

When you purchase from me there is a strict NO REFUNDS policy. So when ordering please make sure youre certain about what you want to order. 

 

 

Exchanges:

I ONLY offer exchanges for store credit , however will not exchange any bikinis or lingerie due to hygiene reasons, so please make sure to check my sizing chart or message me for any help with sizing before ordering. Please understand that by ordering you are agreeing to these terms.